Dear [Customer Name],

By placing an order, you agree to pay all customs duties, taxes, and import fees required by your local authorities. You are solely responsible for knowing and complying with your country’s import laws regarding cigars before ordering.


Cigar Country is not responsible for any delays, holds, confiscations, seizures, returns, or destruction by customs. No refunds will be issued for orders affected by unpaid charges or import restrictions.

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Contact Us


To contact Cigar Country, you can call, chat or email us!

Customer Service 🇺🇸 (850) 655-0350

E [email protected]

Cigar Country – Punta Cana

Store Address: La Castellana esq. Principal, Punta Cana 23000

Store number: 🇩🇴 809-550-3000 ext. 115

Store Hours: 9:00 am – 7:00 pm AST

Cigar Country – La Romana

Store Address: La Estancia, Autopista del Coral, Salida Boca de Chavón, La Romana 22000

Store number: 🇩🇴 809-550-3000 ext. 100

Store Hours: 8:00 am – 6:00 pm AST


If you live in or are traveling to the Dominican Republic, you are welcome to visit our Megastore in Punta Cana & La Romana. We also ship anywhere in the Dominican Republic and the USA.

Located in the heart of the Dominican Republic’s tourist region (halfway between Punta Cana and Santo Domingo), our Megastore in La Romana is by far the largest premium cigar store in the Caribbean. Our 2,000+ square feet humidor features the finest handmade Dominican cigars from the most respected manufacturers in the world. Cigar Country’s Experts will guide you through the VegaFina cigar-making experience and assist you in choosing the right cigar for you. Whether it’s for your personal consumption or gifting, we have the widest selection you will ever find at the best DUTY FREE prices. You will feel at home in our cozy lounging areas and notoriously friendly staff. Hope to have you visit soon. You can also call, chat, or email to contact Cigar Country!


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